Please take a moment to read these terms before using our platform. There are no hidden clauses — everything is written in plain language.
Keep these points in mind before registering at candycasino
You must be 18 years of age or older to open an account at candycasino. All information provided during registration must be accurate and truthful. We reserve the right to close any account created with false information at any time and forfeit the balance.
All deposit and withdrawal requests must be made from a verified account. KYC completion is mandatory before any withdrawal can be processed. Only payment methods registered in your own name may be used — transactions through third parties are strictly prohibited.
Each bonus carries its own wagering requirements. The welcome bonus typically requires you to wager 20–30 times the combined total of your deposit and bonus amount before you can withdraw. Any attempt to abuse the bonus system or claim bonuses through multiple accounts may result in account termination.
You are responsible for keeping your account secure. Never share your password with anyone. If you suspect your account has been compromised, contact support immediately. candycasino does not sell or share your information with third parties — see our Privacy Policy for full details.
Once a bet is confirmed, it cannot be changed or cancelled — unless the cash-out option is active. If a match is cancelled or postponed, your stake will generally be refunded. candycasino reserves the right to void any bet placed at incorrect odds due to a technical error.
Candycasino reserves the right to temporarily or permanently close any account in cases of rule violations, fraud, or suspicious activity. You may also close your account voluntarily at any time. Before closure, you will be given the opportunity to withdraw any remaining balance.
Important: By creating an account or using the candycasino platform, you are considered to have fully accepted these Terms and Conditions. Please read them in full before registering.
These Terms & Conditions candycasino (www.candycasino.asia) and all of its users. These terms have been written in Bangla for the convenience of Bangladeshi users. In the event of any discrepancy or dispute over interpretation, the English version shall be considered the definitive text.
Candycasino operates under an international gaming license. By using the platform, you confirm that online gaming and betting is lawful in your jurisdiction and that you are using this service of your own free will.
To open an account at candycasino, you must provide accurate personal information. Each individual may operate only one account. If the same person attempts to open multiple accounts, both will be closed and all balances may be forfeited.
| Verification Type | Required Documents | Processing Time |
|---|---|---|
| Identity Verification | NID / Passport / Driving License | 24–48 Hours |
| Address Verification | Utility Bill / Bank Statement | 24–48 Hours |
| Payment Verification | Mobile Banking Screenshot | 6–12 Hours |
Candycasino supports multiple deposit methods, including bKash, Nagad, Rocket, and bank transfer. All payments are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳300.
Deposits are usually instant. However, bank transfers may take 1–3 business days. If your deposit hasn't appeared in your account after 3 hours, please contact support with your payment reference number.
Withdrawals can be requested once KYC verification is complete at candycasino. The minimum withdrawal amount is ৳500. For verified accounts, withdrawals are typically processed within 15 minutes to 2 hours.
Bronze: ৳20,000/day · Silver: ৳50,000/day · Gold: ৳1,00,000/day · Platinum: negotiable. Contact your account manager to request a higher limit.
Candycasino offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, free spins, and cashback. Each bonus comes with its own terms, which are clearly stated alongside the offer.
| Bonus Type | Wagering Requirements | Validity |
|---|---|---|
| Welcome Bonus | D+B × 25 | 30 Days |
| Reload Bonus | D+B × 20 | 15 days |
| Free Spin Winnings | Win × 30 | 7 days |
| Cashback | No-wagering | 7 days |
D = Deposit amount, B = Bonus amount
When placing bets on Sports Betting, Live Casino, and slots at candycasino, certain rules apply. Once a bet is "confirmed", it generally cannot be changed or cancelled.
The following activities are strictly prohibited on candycasino. Violating these rules will result in account closure, balance forfeiture, and may lead to legal action.
Candycasino is deeply committed to responsible gaming. We believe gaming should be an enjoyable form of entertainment — not a solution to financial problems. Every account includes tools to set your own personal limits.
If you feel that gaming is getting out of your control, contact our support team right away. We're here to help — no judgment, no questions asked.
Candycasino may update these terms and conditions, in part or in full, at any time. For significant changes, you will be notified at least 7 days in advance via your registered email or a platform notification.
The terms and conditions of online gaming or betting platforms are typically so lengthy and complex that most people never bother reading them. candycasino We don't think that's fair. If you don't know the rules you're playing by, the game isn't truly fair. That's why we've made every effort to write our terms in plain, simple language and highlight the things that matter most.
By reading this page, you will learn how to open an account, how deposits and withdrawals work, what the bonus conditions are, what actions may lead to account closure, and how to keep yourself protected.
Each person is allowed only one account at candycasino. This policy exists to protect everyone on the platform. Multiple accounts damage the bonus system, and that ultimately harms honest players too. We take this seriously — but we are always fair about it.
Two separate adult members of the same household can each hold their own account, provided they use different IDs, different mobile numbers, and different payment methods. If two accounts are active from the same IP address, verification may be required — it's best to inform support in advance to avoid any issues.
Wagering requirements confuse a lot of people, so here's a simple example. Say you deposit ৳1,000 and receive a ৳1,000 bonus. If the wagering requirement is 25x, you'll need to place a total of (৳1,000 + ৳1,000) × 25 = ৳50,000 in bets before you can withdraw. That's the total amount wagered — not total winnings. Understanding the difference matters.
Cashback bonuses are generally wager-free, meaning you can withdraw them directly. This is the most player-friendly bonus type, and candycasino is actively working to offer more of these.
Candycasino uses industry-standard SSL encryption. A data breach from our servers is extremely unlikely — however, the security of your own device and password is your responsibility. Use a strong password, keep your screen locked, and avoid logging in to your account over public Wi-Fi.
Enabling Two-Factor Authentication (2FA) adds an extra layer of security to your account. You can activate it easily from your account settings — once enabled, you'll receive a one-time OTP on your mobile each time you log in. It takes just 30 seconds and goes a long way toward keeping your account safe.
Candycasino's betting rules are built on a foundation of transparency. Once a bet is confirmed, it cannot be changed — a rule that protects both parties equally. If a technical error causes incorrect odds to be displayed, we reserve the right to void the affected bet. While this may seem unfair, allowing bets placed at erroneous odds to stand would undermine the platform's stability and ultimately harm all users in the long run.
Live betting cash-out is available in many situations and is a powerful tool. Depending on how a match is unfolding, it lets you lock in a profit or cut your losses before the final result. Keep in mind, though — if the market is suspended, cash-out will not be available.
At candycasino, responsible gaming isn't just a page — it's built into the way we operate. Our system automatically detects unusual betting patterns and proactively reaches out to users when needed. If you want to increase your deposit limit, it doesn't happen instantly — a cooling-off period is applied so you can think it through. But if you want to lower your limit, that takes effect immediately.
Gaming addiction is a real issue, and candycasino takes it seriously. If you feel that you or someone you know is struggling, please seek help promptly. Our support team will assist you with complete confidentiality and without judgement.